Terms of service

Terms of Service

These Terms of Service apply to your use of www.fifthdigitco.com and any purchases made from Fifth Digit.

By accessing this website or placing an order, you agree to these Terms.

1. About us

This website is operated by Fifth Digit Co Ltd, trading as Fifth Digit.

Contact details:

Email: info@fifthdigitco.com

Business address: 

51 Saint John Street
Ashbourne
DE6 1GP
England


2. Eligibility

By using this website, you confirm that you are legally capable of entering into binding contracts.

3. Products

We aim to display products, colours, sizes, and descriptions as accurately as possible. However, actual appearance may vary depending on screen settings, lighting, and device display.

All products are subject to availability.

We reserve the right to change, withdraw, or discontinue products at any time without notice.

4. Orders

When you place an order, you are making an offer to purchase the selected product or products.

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for legitimate reasons, including:

  • product unavailability

  • suspected fraud

  • pricing or listing errors

  • payment issues

  • suspected resale activity

  • other legitimate business or security reasons

If we cancel an order after payment has been taken, we will refund the amount paid.

5. Prices and payment

All prices are shown in GBP and include VAT at the applicable rate.

We reserve the right to change prices at any time, but changes will not affect orders already accepted.

Payment must be received in full before an order is dispatched.

6. Shipping and delivery

Shipping costs, available delivery options, and estimated delivery times are shown at checkout or elsewhere on the website.

Delivery times are estimates only and are not guaranteed unless explicitly stated.

We are not responsible for delays caused by couriers, customs, weather, strikes, or events outside our reasonable control.

Further information is set out in our Shipping Policy.

7. Cancellations, returns, and refunds

Your rights relating to cancellations, returns, and refunds are set out in our Return and Refund Policy.

Where consumer law gives you mandatory cancellation or refund rights, nothing in these Terms limits or removes those rights. For example, UK distance selling rules generally require that customers are told they can cancel most online goods orders within 14 days of delivery. 

8. Intellectual property

All content on this website, including text, graphics, logos, branding, photography, product images, and design elements, is owned by or licensed to Fifth Digit Co Ltd.

You may not copy, reproduce, distribute, modify, publish, sell, or otherwise exploit any part of this website without prior written permission.

9. Prohibited use

You must not use this website:

  • for any unlawful purpose

  • to interfere with the security or proper operation of the site

  • to attempt unauthorised access to any part of the site or related systems

  • to submit false, misleading, or fraudulent information

  • to copy or use site content without permission

10. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.

To the fullest extent permitted by law, Fifth Digit shall not be liable for any indirect, incidental, special, or consequential loss arising from use of this website or from any purchase made through it.

Where permitted by law, our total liability in relation to any claim connected with an order shall not exceed the amount paid for that order.

11. Accuracy of information

We try to ensure that all information on the website is accurate. However, we do not guarantee that all content will always be complete, current, or error free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

12. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

13. Third party services and links

This website may contain links to third party websites or services. We are not responsible for the content, policies, or practices of third party websites or services.

14. Changes to these Terms

We may update these Terms of Service from time to time. The latest version will always be posted on this page. Continued use of the website after changes are posted means you accept the revised Terms.

15. Governing law

These Terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your country of residence apply and require otherwise.

Any disputes will be subject to the courts of that jurisdiction, unless applicable consumer law allows you to bring proceedings elsewhere.

16. Contact

For any questions about these Terms, contact:

Fifth Digit Co Ltd

Trading as Fifth Digit

info@fifthdigitco.com

51 Saint John Street
Ashbourne
DE6 1GP
England