shipping and Returns
Returns policy.
Try your purchase on in the comfort of your own home, and let us know straight away if you’d like a refund.
You have 14 days from receiving your order to:
Contact our customer service to arrange a refund
returns@fifthdigitco.com
Send item(s) back to us for a refund
Our Policy
All products must be returned in a new and unused state, in perfect condition, with all protective materials in place and designer tags attached to them (if applicable). This also includes all packaging. We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way.
Shipping Options & Delivery Costs
You will be asked to select a postage and packaging option at checkout at checkout.
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
.Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier's website.